Terms and Conditions
Transparency, professional standards, and our commitment to engineering excellence.
Engineered for Excellence. Governed by Transparency
At Starship Computers, we don't just build PCs; we engineer precision instruments for creators, researchers, and engineers. To maintain our commitment to elite performance and hardware integrity, all engagements are governed by the professional standards outlined below. By commissioning a Starship build, you ensure your project is backed by industry-leading procurement and technical rigor.
01. Market Dynamics & Quote Validity
The global landscape for high-demand silicon—specifically GPUs, CPUs, and high-density DRAM—is subject to extreme volatility.
- 24-Hour Window: All formal quotes are valid for 24 hours only.
- Price Locking: Final pricing is only secured once a deposit is received and the procurement phase is initiated.
02. Custom Engineering & Deposits
Every Starship system is a "Work-to-Order" project, precision-tuned for specific software stacks like Premiere Pro, AutoCAD, or TensorFlow.
- Engineering Commencement: Component sourcing and assembly begin only after deposit confirmation.
- Restocking Policy: Cancellations or returns on custom builds incur a 15% restocking fee to cover the labor of de-engineering and component re-validation.
03. The Starship Seal & Warranty
We stand by our craftsmanship, but high-performance hardware requires professional handling.
- The Seal: Systems ship with a physical "QC PASS" Starship Seal. Breaking this without prior authorization may void your craftsmanship warranty.
- Usage Constraints: Our workstations are tuned for professional creative and research workloads. Use for 24/7 crypto-mining or operation in non-climate-controlled environments voids the service agreement.
- Data Integrity: Starship Computers is not liable for data loss. We strongly recommend our NAS & Data Server solutions for mission-critical redundancy.
04. Shipping & Claims Protocol
To protect your investment during transit, we adhere to a strict claims protocol:
- Mandatory Unboxing Video: Customers must record a continuous, unedited unboxing video. This is a mandatory requirement for any transit damage claims.
- DOA Notification: "Dead on Arrival" systems must be reported within 24 hours of delivery to qualify for our priority replacement program.
05. Contact Details
Starship Computers Technical Support & Sales
- Email: [email protected]
- Direct Line: +92 300 822 8469
- Hours: Monday – Saturday | 10:00 AM – 7:00 PM
Ready to Secure Your Build?
Don’t let market volatility delay your workflow. Lock in your component pricing and start the engineering process today.
Empowering creators and innovators with high-performance workstations for AI, 3D rendering, video editing, and enthusiast gaming. Custom-built for speed and reliability.
